CARE · UPDATE · MIGRATION · EOL
Support state, security maintenance, migration and end-of-life are first-class evidence. Unsupported products must be marked explicitly; silence is not a support policy.
01 · POLICY REGISTER
Standard support: Active production releases receive defect triage, compatibility maintenance and documented lifecycle state.
Security: Supported releases receive security-response triage; public advisories are published only when disclosure is appropriate and evidence-backed.
EOL: EOL must be explicitly recorded before support is represented as ended; silent abandonment is not an accepted lifecycle state.
02 · CONTINUITY DUTIES
Critical integrity, availability or security regressions escalate through the governed release and recovery path.
Deprecation or replacement must provide a migration path when user state or workflows can be affected.
User-controlled data export, cancellation and account deletion remain part of the Care & Continuity truth boundary when applicable.
Supported releases receive security-response triage; public advisories are published only when disclosure is appropriate and evidence-backed.
Software support policy only. Hardware warranty is not claimed unless a product-specific warranty record exists.
Active, maintenance, deprecated, EOL and revoked remain distinct states in the public registry.
03 · CUSTOMER CONTINUITY